Refund policy

• EXCHANGES/REFUNDS WILL BE GIVEN UP TO 14 DAYS FROM THE DATE THAT THE PRODUCT WAS RECEIVED. ALSO PLEASE MAKE SURE YOU CAREFULLY REVIEW YOUR ORDER BEFORE COMPLETING AND FINALISING PURCHASES.

• PLEASE MAKE SURE THAT RETURNS MUST BE SENT BACK TO US WITHIN 14 DAYS OF PRODUCTS BEING RECEIVED.

• ALL PRODUCTS MUST BE RETURNED IN FULL ORIGINAL PACKAGING (INCLUDING DUST BAG) AND IN AS NEW CONDITION. ALSO TAGS MUST HAVE NOT BEEN REMOVED AND STILL INTACT WITH ITS ITEM. PLEASE ALSO INCLUDE RECEIPT WITH THE RETURN SO WE CAN WORK OUT WHO THE RETURN BELONGS TO. ANY ITEAM YOU WISH TO RETURN IS YOUR RESPONSIBILITY UNTIL THEY REACH US AT MACMAISON. WE RECOMMEND THAT YOU USE A DELIVERY SERVICE THAT INSURES YOU FOR THE VALUE OF YOUR ITEM(S) AND OBTAINING PROOF OF POSTAGE. ALSO WE ARE UNABLE AT THIS STAGE TO COVER RETURN SHIPPING COSTS.

IF YOU WOULD LIKE ANY ASSISTANCE YOU CAN THEN GET IN TOUCH WITH US VIA EMAIL:

ONCE WE HAVE RECEIVED YOUR ITEM(S) YOUR REFUNDS/EXCHANGES WILL BE PROCESSED AS QUICKLY AS POSSIBLE.